Privacy policy
This policy explains how BEFREE CONSULTORES INFORMÁTICOS, S.L. processes personal data collected through the Fire Fighters SAP website and which rights you can exercise.
1. Data controller
Fire Fighters SAP is a brand/service belonging to Befree Group. The controller for the data collected through this website is BEFREE CONSULTORES INFORMÁTICOS, S.L.
- Domain name
- ffsap.befree.tech
- Website owner
- BEFREE CONSULTORES INFORMÁTICOS, S.L.
- Tax ID
- B83269118
- Registered office
- Calle López de Hoyos 42, 28006 Madrid
- Registry details
- Registro Mercantil de Madrid, Hoja M-302483, Folio 30, Libro 0, Tomo 17.589
- info@befree.tech
- Phone
- +34 91 361 25 70
- Data protection officer
- Alejandro Moyano
- Data protection contact
- info@befree.tech
2. Personal data we process
We process only the data needed to handle requests related to SAP services, urgent support, consulting or commercial contact.
- Identification and contact data: name, email, phone, company or organization.
- Information voluntarily included in the message: SAP module, incident, urgency, operational context or any other information provided by the user.
- Minimum technical data associated with browsing and website security, such as technical logs needed for service operation.
- Analytics data only if the user expressly accepts cookies or equivalent measurement technologies.
3. Purposes of processing
The data is used to manage the relationship initiated by the user and provide an appropriate response to the need raised.
- Respond to enquiries received through forms, email, phone or WhatsApp.
- Assess SAP needs, urgent incidents, project reinforcement or specialist profile requests.
- Manage pre-contractual, commercial or follow-up communications directly related to the request.
- Measure website usage and improve the experience only where analytics consent exists.
4. Legal basis
The legal basis is consent when submitting a request or accepting analytics, the application of pre-contractual measures when information about services is requested, legitimate interest in maintaining website security and compliance with legal obligations where applicable.
5. Data retention
Data will be kept for the time needed to respond to the request and manage the relationship arising from it. Where there is a commercial relationship, legal obligation or potential liability, data will be retained for the legally applicable periods. Analytics data will be retained according to the provider configuration and only where consent exists.
6. User rights
You can exercise your rights by writing to the data protection contact indicated on this page, clearly identifying the right you wish to exercise.
- Access to your personal data.
- Rectification of inaccurate data.
- Erasure where the data is no longer necessary.
- Objection to processing in the cases provided by law.
- Restriction of processing and data portability where applicable.
- Withdrawal of consent without affecting the lawfulness of prior processing.
You may also lodge a complaint with the Spanish Data Protection Agency: www.aepd.es.
7. Security and confidentiality
BEFREE applies technical and organizational measures aimed at preserving the confidentiality, integrity and availability of data, preventing unauthorized access, loss, alteration or misuse. However, absolute security on the Internet cannot be guaranteed.
8. Recipients and transfers
Data may be processed by technology providers, hosting, email, communication tools or analytics services acting as processors. It may also be disclosed to public administrations, courts or authorities where there is a legal obligation. If providers with access from outside the European Economic Area are used, the safeguards required by law will be applied.
10. Updates to this policy
This policy may be updated to reflect legal, technical or service changes. The current version will always be available on this page.
Last updated: June 8, 2026